Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you request a quote, book a trip, or contact our customer service. This may include your name, email address, phone number, and payment information.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to process your transactions, and to communicate with you.

3. Information Sharing

We do not sell your personal information. We may share your information with third-party service providers (such as payment processors) only to the extent necessary to provide our services.

4. Cookies and Analytics

We use Google Analytics, through Google Tag Manager, to understand how visitors find and use our website. This includes which pages are viewed, how visitors move between pages, and when a quote request is submitted or a phone number is tapped. We may also use this information to measure the results of our advertising, for example with Google Ads.

These tools use cookies and similar technologies, but only if you agree. When you first visit our website, a banner asks you to accept or decline them. If you decline, we do not set analytics or advertising cookies, and the website works the same way. You can change your choice at any time by clicking Cookie Settings at the bottom of any page. Your choice is saved in your browser so we don't ask again on every visit.

We do not send your name, email address, phone number or message to Google Analytics. Quote requests are stored securely in our own systems and are used only to respond to you.

Our quote forms also use Cloudflare Turnstile, a security check that helps protect us against spam and automated abuse.

Google processes analytics data under its own privacy policy, available at policies.google.com/privacy. You can also install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at sales@primebuscharter.com.